The Delicate Art of Saying No

Name: The Delicate Art of Saying No
Genre: Reality, News/Documentary, Documentary
Released: January 5, 2004
Cast: Michael Carr, Anita Herbert, Colleen Bragiel, Denise Brown-Bess, Steve Ramirez

Airline (2004): Season 1: Episode 1

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Episode Details & Credits

A&E | Air Date: January 5, 2004

Starring: Michael Carr, Anita Herbert, Colleen Bragiel, Denise Brown-Bess, Steve Ramirez, Susie Boersma, Val Brown, Veolia Hewitt-Norris, Yolanda Martin, Tim Flavin

Summary: Storyline 1
The series follows the extraordinary stories of the staff and passengers of America's No. 1 Airline - Southwest Airlines. The season premiere opens with a diverse and astonishing range of stories - in Los Angeles, Supervisor Steve Ramirez has to handle an out of control drunken passenger - at 7 o'clock in the morning!StorylineStoryline 1
The series follows the extraordinary stories of the staff and passengers of America's No. 1 Airline - Southwest Airlines. The season premiere opens with a diverse and astonishing range of stories - in Los Angeles, Supervisor Steve Ramirez has to handle an out of control drunken passenger - at 7 o'clock in the morning!Storyline 2
Supervisor Suzie Boersma has the delicate task of telling a passenger he smells too bad to travel. She gives him deodorant and some clean clothes as well as a $12 voucher to go and get himself something to eat. After putting his carry-on bag in a plastic bag to keep the odors from seeping out, the passenger boards the next flight and takes the whole situation very well.Storyline 3
In Chicago, stormy weather is causing massive delays and stormy passengers are pushing staff to their limits...and Supervisor Val Brown has the difficult task of trying to persuade a passenger that he's too big for one seat and that he'll have to buy two tickets.… Expand

Genre(s): Reality, News/Documentary, Documentary

Season 1 Episodes

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S1:E24. Oh What a Performance!
Air Date: April 5, 2004
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S1:E23. Excess Baggage 5
Air Date: November 28, 2004
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S1:E22. Excess Baggage 2
Air Date: June 7, 2004

See all Seasons and Episodes

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Seasons & Episodes

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Series Overview
Season 3

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- Season 3 Overview
  Air Date: May 2, 2005
Season 2

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- Season 2 Overview
  Air Date: July 5, 2004
Season 1

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- Season 1 Overview
  Air Date: January 5, 2004
- tbd
  S1:E24. Oh What a Performance!
  Air Date: April 5, 2004
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  S1:E23. Excess Baggage 5
  Air Date: November 28, 2004
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  S1:E22. Excess Baggage 2
  Air Date: June 7, 2004
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  S1:E21. Excess Baggage 4
  Air Date: June 28, 2004
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  S1:E20. Excess Baggage 3
  Air Date: June 14, 2004
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  S1:E19. Excess Baggage 6
  Air Date: December 18, 2004
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  S1:E18. Excess Baggage 1
  Air Date: May 24, 2004
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  S1:E17. There's Real Time ... Then There's Airline Time
  Air Date: March 29, 2004
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  S1:E16. All Creatures Great & Small
  Air Date: March 22, 2004
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  S1:E15. Don't Take No for an Answer
  Air Date: March 15, 2004
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  S1:E14. It Ain't Over Til It's Over
  Air Date: March 8, 2004
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  S1:E13. For Better for Worse
  Air Date: March 1, 2004
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  S1:E12. Relative Values
  Air Date: February 23, 2004
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  S1:E11. Luv Is in the Air
  Air Date: February 16, 2004
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  S1:E10. You Must Be Kidding?
  Air Date: February 16, 2004
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  S1:E9. Team Effort
  Air Date: February 9, 2004
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  S1:E8. High Spirits
  Air Date: February 2, 2004
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  S1:E7. Terminal Beauty
  Air Date: January 26, 2004
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  S1:E6. Winners and Losers
  Air Date: January 19, 2004
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  S1:E5. Times Change
  Air Date: January 19, 2004
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  S1:E4. Beyond Our Control
  Air Date: January 12, 2004
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  S1:E3. Kids... Who'd Have Them?
  Air Date: January 12, 2004
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  S1:E2. Consider Yourself One of the Family
  Air Date: January 5, 2004
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  S1:E1. The Delicate Art of Saying No
  Air Date: January 5, 2004