- Network: Prime Video
- Series Premiere Date: Jan 9, 2025
Critic Reviews
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Overall, On Call has its merits, especially when it comes to the portrayal of Harmon and Diaz's partnership. The main characters anchor this procedural, which doesn't answer all the questions that it lays out from the pilot onward. Yet the tension between Harmon and her colleagues isn't explored enough, and neither is Harmon's drive to seek justice for Delgado.
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It doesn’t break new ground. It’s akin to “Dragnet” — nothing but the facts — or the original “Hawaii Five-0” or “Adam-12.” The real weakness is the characters’ softness and lack of complexity.
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In locking its characters and, in turn, its audience within this specific patrolling time, the drama doesn’t reach its full potential. Instead of offering a compelling viewpoint, the series is stressful and often mechanical. Viewers are never let off the job, so there is limited motivation to clock in for the next episode.
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On Call’s unwillingness to engage too deeply with anything we’re seeing onscreen makes it hard to ever become totally engrossed by it. But then, not every show wants you to look that closely. Some are content humming along as background noise.