Metascore
51

Mixed or average reviews - based on 10 Critic Reviews

Critic score distribution:
  1. Positive: 3 out of 10
  2. Negative: 0 out of 10

Critic Reviews

  1. Reviewed by: Lauren J. Coates
    Feb 8, 2021
    91
    Sophisticated, gripping, and full of perspectives usually absent in the genre, Crime Scene: The Vanishing at the Cecil Hotel is an expertly-paced mystery and a thought-provoking discussion on classism, mental health, and the ethics of true crime. It’s also remarkably cinematic in terms of aesthetics, thriving with atmospheric visuals and clever pacing that create a murky, engrossing atmosphere. You’ll finish it in one sitting.
  2. Reviewed by: Joel Keller
    Feb 10, 2021
    70
    The scripted visuals here fill things in quite well because Berlinger keeps them weird and odd, like the hotel itself. ... Considering the complexities of the Lam case, plus the Cecil Hotel’s history, no one can claim that Crime Scene: The Vanishing At The Cecil Hotel is padded out. We’re actually wondering how they’ll cover everything in 4 episodes.
  3. Reviewed by: Brian Tallerico
    Feb 10, 2021
    63
    There are times when “Crime Scene” leans too much into that mindset of salacious true crime obsessives, but I believe it’s for the greater good in the end, illustrating how many of the conspiracy theories around Elisa Lam were misguided at best.
  4. Reviewed by: Katie Rife
    Feb 10, 2021
    58
    With too much crammed into even a relatively lengthy four-hour running time to drive home its most salient points, The Vanishing At The Cecil Hotel ends up being a tragedy wrapped in a mystery shoehorned into paranormal nonsense.
  5. Reviewed by: Caroline Framke
    Feb 9, 2021
    50
    It’s a shame that it takes so long for the show to understand what makes this particular crime scene compelling — or, even worse, that it relishes validating the most salacious details and theories before deigning to do its case, and the woman at its center, true justice. If “Crime Scene” weren’t too busy spinning a wildly compelling yarn, it might have been able to do something far more interesting in taking apart the true crime obsession that makes this hotel and case such phenomena at all.
  6. Reviewed by: Daniel Fienberg
    Feb 9, 2021
    50
    What Crime Scene needs is much more of Doug Mungin, a Skid Row urban scholar, and much less of almost everything else. ... There's just a way to do a commentary on the corrosive effect of true-crime voyeurism without being so pervasively voyeuristic, and I wish Crime Scene had walked that tightrope more deftly.
  7. Reviewed by: Emily Baker
    Dec 3, 2021
    40
    We’re served an uncomfortable, crude murder mystery. There are some redeeming qualities, though you have to pay rather close attention to notice them. Contributors are wide-ranging and forthcoming, especially the hotel manager Amy Price, who comes across as bewildered, defensive and excited to be on Netflix all at the same time.
  8. Reviewed by: Ellen E Jones
    Feb 10, 2021
    40
    The basic facts of Lam’s death are so upsetting, that Crime Scene’s various attempts to lighten the mood with historical detours and commentary from cutesy eccentrics such as the general manager with the Veronica Lake wave, feel, at best, in very poor taste. It is not spooky, it is just sad; desperately sad that a family have lost their beloved daughter and sad, too, that in Los Angeles, as in many other places around the world, the result of human beings in a mental health crisis is avoidable tragedy.
  9. Reviewed by: Lorraine Ali
    Feb 10, 2021
    40
    While there are essentially two stories here, neither is told in a terribly compelling way. ... “The Vanishing at the Cecil Hotel” falls in love with the crime lore aspects of the case, and feels more exploitative than revealing. ... The series makes a point of interviewing at least two guests from that time who recall the funny taste of the water when brushing their teeth, repeating much of what they’d already said in contemporaneous news clips included in the series.
  10. Reviewed by: Anita Singh
    Feb 10, 2021
    40
    The show was padded out with a lengthy history of the Cecil - an infamous Skid Row landmark, renamed and repackaged to hide its squalid side from naive tourists. But much of it was irrelevant to the story of poor Elisa Lam.
User Score
4.2

Mixed or average reviews- based on 13 Ratings

User score distribution:
  1. Positive: 3 out of 13
  2. Negative: 6 out of 13
  1. Feb 17, 2021
    3
    What a poor doco-series this is.
    Adds nothing new on the subject and could of been an 1 hour production at best.
    The only takeaway from this
    What a poor doco-series this is.
    Adds nothing new on the subject and could of been an 1 hour production at best.
    The only takeaway from this is what a bunch of losers amateur/web sleuths are.
    Full Review »
  2. Feb 15, 2021
    4
    This review contains spoilers, click full review link to view. At four episodes, this is a "true crime" documentary that does not respect the time of its viewers. The Cecil Hotel has a long and notorious history for atrocities occurring within its walls, but it wasn't until Elisa Lam was found dead there that it gained global recognition due to the general eeriness of the video footage of her before her death which became public amongst YouTube superstition/conspiracy channels.

    The main problem with this documentary is the impact that it had on those directly and indirectly involved are just not intriguing enough to warrant the run time. Especially in the end **SPOILERS** that the case behind her death was solved my court records all along. Another issue that I feel many viewers will have with the film (as I did) is the predominance of these so-called Web-Sleuths trying to solve the mystery of her "murder". At one time, these individuals may have been charming, if not naive, but in the age of QAnon, it is hard to stomach anyone trying to make fact out of speculation.

    With all of this being said, the film-makers do deserve credit by not feeding into the conspiracy narratives surrounding the case and actually respect the loss of this young woman.
    Full Review »
  3. Feb 14, 2021
    2
    Four long hours of backstory and long pointless detours just to tell you that an adult woman didn't take her meds caused her own death. FirstFour long hours of backstory and long pointless detours just to tell you that an adult woman didn't take her meds caused her own death. First two episodes keep you guessing and engaged, but then they pad out the series with a full episode devoted to conspiracy theories posited by internet death groupies. Finally to deliver the conclusion that nothing sinister happened to her at all. Tragic story, but when they get to the conclusion I realized what a waste of hours it had been. Even the title is a lie: there is NO CRIME involved here. Accidental death. Full Review »