Relationships don't just encompass those with whom we drink our pumpkin spice lattes, or those we work beside, or take out to the cinema, or plan a roadtrip with. There is meaning in the anecdote you share with a train conductor, the mini-rant about the local council you have with a fellow dog walker, even (god forbid) the blue joke you get from a taxi driver. Kind Words 2 isn't about forming friendships (it admits as much when it asks you never to identify yourself). It isn't even about community, as every live service game seemingly wants to be for its own purposes. It's simply about passing someone in the street, seeing their hurt, and telling them it isn't the end of the world.