Attention: There is a chance Funcom will freeze your account and demand image files of yourself, your credit card, and your ID (passport if you have nothing else) as the only solution for you to get your account back, even if there is no issue with your credit card and no suspicious activity on the account. If you're not willing to trust Funcom with your identity, they will keep theAttention: There is a chance Funcom will freeze your account and demand image files of yourself, your credit card, and your ID (passport if you have nothing else) as the only solution for you to get your account back, even if there is no issue with your credit card and no suspicious activity on the account. If you're not willing to trust Funcom with your identity, they will keep the account frozen forever with no alternate solutions. All your time invested in the free account will be lost. There are several discussion threads about this, on Reddit and elsewhere if you want to look them up.
Some of you may not realize what a huge deal it is to send that kind of personal information to a third party in a foreign country - a company that recently had their forums hacked and is struggling financially. Don't do it. Sending that kind of information to a third party is illegal (for good reason) in some countries, and even if it's not illegal in yours - your proof of identity is more valuable than any game account, and the fact that Funcom wants it so badly even though they could verify your ID in other ways should give you pause.
For the record: this happened to me, and others. I've had no issues with my credit card ever, I had a different account that was paid without issues with the SAME credit card as the frozen account, and I didn't share the account with anyone nor was there suspicious activity. The fact that one account (by the same player) gets frozen but the second account, played at the same time and paid with the same card, does not, should tell you all you need to know about Funcom's 'security' system.
Avoid this game if you don't want to risk losing all the time you invested.… Expand
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